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Customer Support

Have a question? Need some help? Get in touch with us.

Fill out the form below to get in touch with us. Our team is here to help and will respond promptly to address your needs. Let us know how we can support you!

Frequently asked Questions

How long will my phone take to repair?

The repair time for your phone depends on the type and severity of the issue. Simple repairs, like screen replacements or battery changes, typically take a few hours. More complex repairs, such as internal component fixes, may take a full day or longer. When you bring in your device, our team will assess the problem and provide an estimated timeframe to keep you informed every step of the way.

We prioritize quality in every repair, which is why we use only high-quality, manufacturer-approved or equivalent parts. This ensures that your device performs as expected and maintains durability after the repair. Our commitment to quality parts helps extend the life of your device, so you can feel confident in the reliability of our work.

Data loss is uncommon for most repairs, especially with issues like screen or battery replacements. However, in rare cases, certain repairs might risk affecting stored data. To ensure your peace of mind, we always recommend backing up your device before the repair process. Our technicians handle your device carefully to preserve your data, but having a backup ensures your information is safe.

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Call Us to Our Office 0224900600

Location-icon

8/130 Dawson Road, Flat Bush, Auckland 2023, We are inside freshchoice

Time-icon

Mon-Fri: 10:00 – 18:00

Sat-Sun: Closed

Phone-icon

0224900600

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